In this privacy and cookie statement you read everything about the way your personal data is collected and how it is handled. This explains where your data is stored and for what purposes your data is stored. In addition, you will also find all your rights with regard to your data and how you can make use of these rights. The privacy and cookie statement will sometimes be changed by, for example, legislative changes. It is therefore advisable to periodically consult this statement.
1. Who is the data controller?
You are currently reading the privacy statement of Landgoed De Heezeberg in Diever. Landgoed De Heezeberg is a private estate that consists of two holiday homes in the middle of the forest of Diever. Our nature houses we offer nature lovers who are looking for a unique holiday rental available.
There are situations, for example as a visitor to our website or as a guest in our nature houses, where your data is collected by Landgoed De Heezeberg. It is therefore good that you know what is being done and how you can indicate your wishes about your data. This statement is about this.
If you are uncomfortable about the use of your data by us, please feel free to contact us:
Landgoed De Heezeberg
7981 LG DIEVER
2. Target data
Personal data are collected for a number of purposes by Landgoed De Heezeberg. These are explained below:
Landgoed De Heezeberg sends out newsletters via e-mail. These newsletters are on the one hand commercial and on the other hand focused on knowledge sharing. Your first name, surname and e-mail address are collected via the appropriate form on the website of Landgoed De Heezeberg. In addition, you can be asked orally or textually to sign up.
Your data will be collected when you contact Landgoed De Heezeberg via the website or through our booking partners Booking.com, Airbnb, HomeAway and Natuurhuisjes.nl. In this form, however, you will only be asked for the necessary information to provide a response or to offer a booking proposal, such as your name, e-mail address, telephone number and company.
The website of Landgoed De Heezeberg collects your data to improve the website. This is done with Google Analytics. These data are anonymous and are therefore not tied to your personal data. Think of information such as the duration of your website visit or the pages you visit a lot.
All data will only be processed with your explicit permission or to implement the booking agreements that are entered into, or because processing is necessary to bring you into contact with potential customers and / or contractors.
We strive to give you a pleasant stay and to inform you correctly about our offer. For this we need some information from you so that we can serve you optimally. The data received and processed by Landgoed De Heezeberg are managed by:
We send newsletters with which we want to inform interested parties about news, offers, our offer and related matters. The newsletters are sent with Mailchimp. The moment you sign up for the newsletter or guest on our Estate, your e-mail address and name will automatically be stored in the appropriate list of Landgoed De Heezeberg within Mailchimp. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will then be removed directly from the list of subscribers.
The e-mail from Landgoed De Heezeberg is hosted by Google's Gmail. If you contact us via the forms or via the e-mail, those e-mails will be stored on the Google servers.
The website, the booking system and back-ups of the website and the booking system are hosted in the Google Cloud via our provider Lodgify.com. Data that you leave on the website of Landgoed De Heezeberg are stored on the servers of Lodgify.com in the Google Cloud. When you book a stay with us, we process various data. These include your name and address, arrival and departure dates, travel party and preferences. This information is collected by us and stored in the Lodgify online reservation system.
4. Storage period
Your data will be kept for a longer period of time by Landgoed De Heezeberg, but never longer than is necessary for carrying out activities, unless we have to keep your data for longer because of a statutory regulation.
Your e-mail address and name will be stored in Mailchimp. The storage of your data is for an indefinite period of time. You can unsubscribe whenever you want via the link at the bottom of the newsletters or by sending an email to email@example.com
The moment you contact Landgoed De Heezeberg via e-mail or our contact form, the data you send, such as your name, e-mail address and message, will be stored on the mail server. Those e-mails will be saved up to a maximum of two years.
The data collected by Analytics on the website is anonymous, so not linked to your name or e-mail address. This data is stored indefinitely within Google Analytics.
No physical copies of your personal data will be made. Your data is only managed in the aforementioned systems and software.
The personal data managed by Landgoed De Heezeberg or by the aforementioned third parties can only be accessed via the above software and protected by a password and where possible with two-step verification.
In this two-step verification, a code is generated from the software and sent to Landgoed De Heezeborg. This code must be used during the login process.
The devices that open your data are each also locked with a password and / or fingerprint. The number of devices that have access to your data is limited to just the necessary devices.
In addition, your visit to our website is secured by an SSL certificate. This means that your connection to the website of Landgoed De Heezeberg is encrypted and therefore private. You recognize this protection by the lock for the url.
6. Your rights
The use of the following rights can be done via firstname.lastname@example.org with the sending of a copy id-proof whereby the passport photo, the numbers at the bottom of the passport, ID-proof number and BSN are unreadable. The aim is to respond within a week.
Right of inspection
You have the right to request your data at all times that are recorded and stored at Landgoed De Heezeberg. You do this by sending an e-mail or by calling us. You will then receive an overview of your data.
Right to rectification
Are your data not correct? Or have your data changed? You have the right to have this rectified by Landgoed De Heezeberg. You can adjust your data about the newsletter via the appropriate url at the bottom of each email.
Right of transfer
If you need the data stored at Landgoed De Heezeberg for another party, then you have the right to transfer. Landgoed De Heezeberg must transfer all your data to the other party.
Right to erase data
Do you no longer want your data to be stored at Landgoed De Heezeberg? Then you have the right to have your data deleted, unless we are legally obliged to store your personal data (eg for tax reasons for the tourist tax).
Right to submit a complaint
You have the right to submit a complaint to the Dutch Data Protection Authority if you think that Landgoed De Heezeberg does not handle your data correctly.
Right to stop data use (objection)
Do not you want Landgoed De Heezeberg to use your data? Then you have the right to stop using your personal data.
Landgoed De Heezeberg processes personal data on the basis of a legitimate interest, namely a commercial interest. Think of offering recreational homes at Landgoed De Heezeberg via e-mail. Your details will never be sold to third parties.
The data that are mandatory to deliver are the minimum required data for the provision of the services or products. For example, your e-mail address is required to be able to send the newsletter and your name and address details are necessary for making a booking. If this mandatory information is not provided, Landgoed De Heezeberg can not offer the relevant service.
If it is necessary to share data that you have shared with Landgoed De Heezeberg with others than the aforementioned parties (for example offering a service), your permission will first be requested.
Landgoed De Heezeberg reserves the right to disclose the information when required by law or when Landgoed De Heezeberg deems it justified to comply with a legal request / process or to protect the rights, property or safety of Landgoed De Heezeberg. In doing so, we always try to respect your right to privacy as much as possible.
Do you still have questions? Feel free to contact us via the contact details above.
8. Cookie statement
If you use this website, information about your use can be collected by us and / or third parties by means of cookies. The nice thing is that this information is completely anonymous! A cookie only remembers your preferences and interests, so that we can make our website even better. There are two types of cookies on the website of Landgoed De Heezeberg:
Functional cookies are necessary for the proper functioning of (parts of) our website. Consider, for example, the cookies from YouTube that ensure that you can watch our videos on our website.
For us the analytical cookies of Google Analytics are important. We can not improve the website without these anonymous data. Google Analytics sends the information of those cookies to the servers of Google in the United States and then shows us a report on the activities on the website. Google may provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. By using this website you consent to the processing of the information by Google. This processing only serves the purpose described above.
On this website you will find links to other websites on a few pages. We do this when we think that the information on that website is interesting for you. We would like to point out that we have no control over these websites and their safety and are not liable for damage resulting from the use or content of these external websites, to which our website links.
How can you delete or block cookies?
If you do not want cookies to be placed, you can adjust your browser settings. How you can adjust the settings differs per browser. Choose the browser you are using below and follow the explanation for refusing or blocking cookies.
When you visit our website through different browsers, you have to refuse or block cookies for each browser separately:
This website has been compiled with the utmost care. However, we are not liable for any direct or indirect damage that may occur due to the use of the information provided. No rights can be derived from the contents of this website in any way or claims can be made.
Last update: January 14, 2019